PLEASE ALLOW 2-3 BUSINESS DAYS FOR ORDER PROCESSING, PENDING PRODUCT AVAILABILITY AND PAYMENT VERIFICATION. ONCE AN ORDER HAS BEEN PLACED, IT CANNOT BE MODIFIED OR CANCELLED. PLEASE CONFIRM THAT ALL ORDER DETAILS ARE CORRECT BEFORE COMPLETING THE CHECKOUT PROCESS.

YOU WILL RECEIVE AN AUTOMATIC CONFIRMATION EMAIL ONCE YOUR ORDER HAS BEEN PLACED. IF YOU DO NOT SEE THE ORDER CONFIRMATION WITHIN A FEW MINUTES OF ORDERING, PLEASE CHECK YOUR SPAM EMAIL FOLDER.

DUE TO HIGH DEMAND, ITEMS MAY BECOME UNAVAILABLE EVEN AFTER AN ORDER HAS BEEN PLACED. IN THIS CASE, A REFUND WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD FOR THE AMOUNT INITIALLY PAID. PLEASE ALLOW 3-5 BUSINESS DAYS FOR THE REFUND TO APPEAR ON YOUR BANK STATEMENT. 

BERBERLY DOES NOT SHIP ON WEEKENDS OR MAJOR HOLIDAYS.

ALL ORDERS ARE REVIEWED BY OUR SECURITY PROCESS AND CAN BE CANCELLED BY BERBERLY AT ANY TIME.

ONCE YOUR ORDER HAS BEEN PROCESSED BY OUR FULFILLMENT TEAM, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH TRACKING INFORMATION ENCLOSED. PLEASE NOTE THAT DURING THE COVID-19 PANDEMIC, COURIERS ARE UNABLE TO REQUIRE SIGNATURES TO ENSURE CARRIER AND CUSTOMER SAFETY. 

ORDERS MAY EXPERIENCE SHIPPING DELAYS DURING SPECIAL RELEASES, MAJOR HOLIDAYS, AND MARKDOWN PERIODS.

BERBERLY IS UNABLE TO SHIP TO P.O. BOX, APO, OR FPO ADDRESSES. ALL ORDERS WITH A P.O. BOX, APO, OR FPO ADDRESS WILL BE CANCELLED.

FOR ORDERS WITHIN THE UNITED STATES, BERBERLY OFFERS COMPLIMENTARY 3-5 DAY STANDARD SHIPPING, $20 2-3 DAY EXPRESS SHIPPING, AND $30 1-2 DAY RUSH SHIPPING.

*SHIPPING TIMES ARE NOT GUARANTEED AND DO NOT ACCOUNT FOR THE 2-3 DAY ORDER PROCESSING WINDOW.

ALL INTERNATIONAL ORDERS WILL BE SHIPPED VIA DHL EXPRESS.

ORDERS PLACED ON OR AROUND NATIONAL US HOLIDAYS ARE SUBJECT TO DELAYS AND WILL BE PROCESSED THE FOLLOWING BUSINESS DAY.

CHRISTMAS ORDERS:
DOMESTIC AND INTERNATIONAL HOLIDAY ORDERS MUST BE PLACED BY DECEMBER 9TH AT 11AM PST. DELIVERY BY CHRISTMAS DAY IS NOT GUARANTEED.

NEW YEAR’S EVE ORDERS:
DOMESTIC AND INTERNATIONAL HOLIDAY ORDERS MUST BE PLACED BY DECEMBER 21ST AT 11AM PST. DELIVERY BY NEW YEAR’S EVE IS NOT GUARANTEED.

PLEASE ARRANGE ACCORDINGLY, AS ORDERS MAY NOT SHIP OUT PAST THESE DATES. ALL ORDERS ARE PROCESSED AUTOMATICALLY. WE ARE UNABLE TO EXPEDITE OR DELAY SHIPPING TIMES.

PLEASE CONTACT CUSTOMERSERVICE@BERBERLY.COM WITH ANY QUESTIONS OR CONCERNS.

PLEASE NOTE THAT BERBERLY OBSERVES THE FOLLOWING HOLIDAYS:
· NEW YEAR’S DAY
· PRESIDENTS’ DAY
· MEMORIAL DAY
· JUNETEENTH
· INDEPENDENCE DAY
· LABOR DAY
· COLUMBUS DAY
· THANKSGIVING
· DAY AFTER THANKSGIVING
· CHRISTMAS EVE
· CHRISTMAS

BERBERLY OFFERS WORLDWIDE SHIPPING. PLEASE SELECT YOUR COUNTRY ON OUR HOMEPAGE TO SHOP IN YOUR PREFERRED LANGUAGE AND CURRENCY.

DELIVERY DUTIES AND FEES ARE DEPENDENT ON SHIPPING LOCATION. REACH OUT TO CUSTOMERSERVICE@BERBERLY.COM WITH ANY QUESTIONS ABOUT INTERNATIONAL SHIPPING ABILITIES.

PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE FOR ASSISTANCE WITH ESTIMATING ADDITIONAL COSTS AND OR PROCEED TO OUR CHECKOUT PAGE FOR CALCULATION.

DURING SALE PERIODS, ALL SALES ARE FINAL. BERBERLY RESERVES THE RIGHT TO EXTEND, MODIFY, OR DISCONTINUE MARKDOWNS AT ANY TIME WITHOUT NOTICE.

IF BERBERLY MARKS DOWN THE PRICE OF AN ITEM YOU HAVE ALREADY PURCHASED, WE WILL ADJUST THE SALE PRICE AT YOUR REQUEST WITHIN 10 DAYS OF YOUR DELIVERY DATE. 

BERBERLY DOES NOT PARTICIPATE IN PRICE MATCHING WITH OTHER RETAILERS.

TO INITIATE A RETURN OR AN EXCHANGE, PLEASE VISIT BERBERLY.COM/SERVICE/RETURNS.

BERBERLY CURRENTLY ALLOWS RETURNS AND EXCHANGES WITHIN 14 DAYS OF THE ORDER DELIVERY DATE. ALL RETURNED ITEMS MUST BE UNWORN, UNDAMAGED, AND UNWASHED WITH ALL ORIGINAL TAGS ATTACHED. THE ORIGINAL INVOICE MUST BE INCLUDED WITH ANY RETURN. FAILURE TO DO SO CAN DELAY THE PROCESSING OF YOUR RETURN.

EXCHANGES CAN BE MADE FOR A DIFFERENT SIZE OR COLOR OF THE ORIGINAL STYLE ORDERED, DEPENDING ON PRODUCT AVAILABILITY. IF YOU WOULD LIKE TO EXCHANGE YOUR ITEM FOR A DIFFERENT STYLE, PLEASE RETURN YOUR ITEM FOR A REFUND AND PLACE A NEW ORDER FOR THE PREFERRED STYLE.

RETURNS ARE PROCESSED WITHIN 3-5 BUSINESS DAYS OF ARRIVING AT OUR FACILITY. THIS PERIOD MAY BE LONGER DURING PEAK PERIODS. DEPENDING ON YOUR PAYMENT PROVIDER, IT CAN TAKE UP TO 5-10 BUSINESS DAYS FOR THE REFUNDED AMOUNT TO APPEAR ON YOUR BANK STATEMENT.

IF BERBERLY DETERMINES THAT ANY PRODUCTS ARE NOT IN ORIGINAL CONDITION, A REFUND OR EXCHANGE WILL NOT BE GRANTED AND THE ITEMS WILL BE RETURNED TO YOU.

IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT CUSTOMER SERVICE AT CUSTOMERSERVICE@BERBERLY.COM.

TO INITIATE A RETURN OR AN EXCHANGE, PLEASE VISIT BERBERLY.COM/SERVICE/RETURNS.

INTERNATIONAL ORDERS ARE NOT ELIGIBLE FOR EXCHANGE. IF YOU WOULD LIKE TO EXCHANGE YOUR ITEM FOR A DIFFERENT SIZE, PLEASE RETURN YOUR ITEM FOR A REFUND AND PLACE A NEW ORDER ON BERBERLY.COM.

BERBERLY CURRENTLY ALLOWS THE CUSTOMER TO INITIATE A RETURN WITHIN 14 DAYS OF THE ORDER DELIVERY DATE. ALL RETURNED ITEMS MUST BE UNWORN, UNDAMAGED, AND UNWASHED WITH ALL ORIGINAL TAGS ATTACHED. THE ORIGINAL INVOICE MUST BE INCLUDED WITH ANY RETURN. FAILURE TO DO SO CAN DELAY THE PROCESSING OF YOUR RETURN.

RETURNS ARE PROCESSED WITHIN 3-5 BUSINESS DAYS OF ARRIVING AT OUR FACILITY. A FULL REFUND WILL BE ISSUED UPON THE ARRIVAL AND INSPECTION OF YOUR RETURN. DEPENDING ON YOUR PAYMENT PROVIDER, IT CAN TAKE UP TO 5-10 BUSINESS DAYS FOR THE REFUNDED AMOUNT TO APPEAR ON YOUR BANK STATEMENT. IF AMIRI DETERMINES THAT ANY PRODUCTS ARE NOT IN ORIGINAL CONDITION, A REFUND OR EXCHANGE WILL NOT BE GRANTED AND THE ITEMS WILL BE RETURNED TO YOU.

IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT CUSTOMER SERVICE AT CUSTOMERSERVICE@BERBERLY.COM.

PLEASE NOTE THAT ONCE PROOF OF DELIVERY IS ATTACHED TO A TRACKING NUMBER, BERBERLY IS NOT RESPONSIBLE FOR LOST, DAMAGED, OR STOLEN ITEMS. ALL RISKS ARE ASSUMED BY THE COURIER. 

IF YOU HAVE ANY ADDITIONAL QUESTIONS OR REQUIRE FURTHER ASSISTANCE, PLEASE CONTACT CUSTOMERSERICE@BERBERLY.COM.

GIFT WITH PURCHASE OFFERS ARE VALID WHILE SUPPLIES LAST. OFFERS ARE NOT VALID ON PREVIOUSLY PURCHASED MERCHANDISE. OFFERS ARE NOT VALID WITH INTERNATIONAL ORDERS. BERBERLY RESERVES THE RIGHT TO EXTEND, MODIFY OR DISCONTINUE OFFERS AT ANY TIME WITHOUT NOTICE.

MONDAY – FRIDAY
10AM – 6PM PST